Question 1

Do you sell new and used records?

Accepted Answer

Yes. We carry a curated selection of both new and used vinyl, along with CDs and cassettes. Our inventory spans rock, soul/R&B, jazz, punk, country, soundtracks, world music, classical, and more.

Question 2

What condition are your used records?

Accepted Answer

All used records are visually and play graded using standard record-collecting guidelines. We do our best to clearly mark the condition and price fairly. If you ever have a question about a specific item, just ask.

Question 3

Do you buy records?

Accepted Answer

Yes, we do. We buy vinyl, CDs, and select music collections. For larger collections, we recommend making an appointment so we can give the collection the time it deserves.

Question 4

Do you offer store credit for trade-ins?

Accepted Answer

Yes. We offer store credit or cash, depending on the collection and your preference.

Question 5

Can you specially order a record or book for me?

Accepted Answer

Absolutely. If we don’t have something in stock, we’re happy to special order it.

Question 6

Do you clean records?

Accepted Answer

Yes. All used records are professionally cleaned before hitting the floor to ensure the best possible listening experience.

Question 7

Are your records returnable?

Accepted Answer

New, sealed records can be returned unopened within a reasonable time frame. Used records are generally final sale, but if there’s an issue, please talk to us — we want you to be happy.

Question 8

Do you sell gift cards?

Accepted Answer

Yes. Gift cards are available in-store and make a great gift for music lovers.

Question 9

Do you host live music or events?

Accepted Answer

We do. Fat Elephant Records regularly hosts live music, in-store performances, and special events. Follow us on social media or check our website for upcoming shows.

Question 10

Are you family-friendly?

Accepted Answer

Absolutely. We welcome all ages and carry music and books for a wide range of tastes and generations.

Question 11

Do you sell online?

Accepted Answer

Yes. Select inventory is available online and through Discogs, though our in-store selection is always the largest and most up to date.

Question 12

How often does your inventory change?

Accepted Answer

Daily. New collections, trade-ins, and new releases arrive all the time, which means there’s always something new to discover.

Question 13

What makes Fat Elephant Records different?

Accepted Answer

We’re independently owned, deeply rooted in the community, and passionate about music, culture, and storytelling. Our store is located in a historic former bank building, and we aim to make every visit an experience — not just a transaction.

Frequently Asked Questions